FAQ and Troubleshooting

How to Purchase FAQ

1. How can I buy windows data recovery software?

You can buy the product from website:

https://www.datadoctor.org

2. It is secure to purchase the windows data recovery software online?

Yes, it is 100% secure to purchase the software online.

3. Can I purchase the software using other order options?

You can purchase the software using Credit Card, PayPal - USD Only, Bank/Wire Transfer, Check/Money Order, Fax - Credit Card and Invoice.

4. I have lost my windows data recovery software. Can you resend me?

Yes, please send us your name, order ID and address/email address; we will resend your download URL.

(d) Downloading/Installer Issues

1. Why I have not received my download URL till now?

Make sure you have entered correct email address while submitting order form. If you entered the correct email details in order form, please don’t forget to check your spam/junk/bulk mail folder, if you don’t find our email in your Inbox. If you are still not able to find order emails, please feel free to contact us for further assistance.

2. The download link you have sent to my Email address is not working?

Please copy and paste the ‘Exact’ URL in the address bar of your browser. While coping Download URL to your browser address bar, make sure that download link starts with ‘http’ and ends with ‘.exe’.

If the download URL has expired or has exceed the maximum download limit, please send us your order id details, your name and Email address so that we may resend it to you.

3. How long it take to receive the link of windows data recovery software if I pay now?

It depends on the payment method you use. If you place order online using your credit card, you can download the software immediately just after your purchase and an email with download URL and activation key will also be sent to you within a few minutes.

4. I am not able to install windows data recovery software?

The reason may be that your installer is creating problem. Make it sure what is the proper reason behind it and contact us.

5. It is necessary to uninstall Windows data recovery demo version before installing the purchased software?

We recomened you to uninstall the demo version of the software before installing full software version for proper functioning of the software.

6. How can I activate my product?

We will be sending you activation key along with your software that you need to enter to activate your copy of product.