FAQ and Troubleshooting

(c)How to Purchase FAQ

1.Can I trust online transactions?

Yes, you can trust because it is 100% secure to purchase the software online.

2.Shall I be given any bill for my purchase?

Yes, after the transaction is completed, you will be getting invoice bill that can be printed.

3.If I buy the product, how I will be getting it?

If you purchase the software, the software will be delivered at your Email Address with Activation key.

4.I have placed the purchasing order for NTFS data recovery software two days, till now I have not received confirmation notice. Can you tell me status of my order?

Contact us using this link.

5.Can I use other order option?

You can purchase the software using Credit Card, PayPal - USD Only, Check/Money Order, Bank/Wire Transfer and Fax - Credit Card.

(d)Downloading/Installer Issues

1.I have received the download link but I am not able to download it?

Please send us your name, order ID and address/email address; we will resend your download URL.

2.I have lost the original link. Can you resend me download link of NTFS data recovery software?

Yes sure, please send us your detailed information including your name, order ID and address/email address; we will resend your download URL.

3.The installation of the software is not working properly?

Your installer may have been creating problem. Make it sure what is the proper reason behind it and contact us for further assistance.

4.It is necessary to uninstall Windows data recovery demo version before installing the purchased software?

We recommend you to uninstall the demo version of the software to ensure proper functioning of the software.

5.How can I activate my product?

You can activate your product using the activation key that is send to your Email Id.